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Privacy Policy
Shubh Aakar Energy Pvt. Ltd. (“we,” “our,” or “us”) values the privacy and trust of our clients, visitors, and users (“you”). This Privacy Policy describes how we collect, use, protect, and share your information when you access our website [www.shubhaakarenergy.com], mobile applications, booking platforms, WhatsApp interfaces, and all associated services (collectively referred to as the “Platform”).
By using our Platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.
1. CHANGES TO THIS POLICY
We reserve the right to amend this Privacy Policy at any time. Updates will be posted on this page and take effect immediately. Continued use of our Platform after changes indicates your acceptance of those changes.
2. INFORMATION WE COLLECT
A. Personal Data
We collect personal information you provide voluntarily, such as:
• Full name, email address, phone number, and address
• Birth details for astrological analysis (date, time, place)
• Booking or consultation-related data
• Uploaded files, forms, charts, or images
B. Transactional Data
Payment details are handled securely through third-party processors. We do not store your full card details. Our partners include Razorpay, Stripe, and WhatsApp Pay (subject to region).
C. Automatic Data
We may collect:
• IP address, browser type, time zone
• Pages visited, device information
• Session activity and referral links
D. Social Media and Third-Party Integrations
If you interact with us via Instagram, Facebook, Google, or WhatsApp, we may access basic public profile information as permitted by each platform.
E. Cookies and Analytics
Cookies are used to improve performance and personalization. We use tools like Google Analytics, Meta Pixel, and WhatsApp API analytics for performance tracking.
3. HOW WE USE YOUR INFORMATION
Your information may be used to:
• Schedule and personalize your Vastu consultation
• Deliver PDFs, reports, or voice-guided remedies
• Manage payments and generate invoices
• Share relevant offers or content based on preferences
• Analyze engagement and improve our services
• Send order confirmations, reminders, or alerts
• Respond to inquiries and customer support requests
We do not sell or rent your data to any third party.
4. DATA SHARING AND DISCLOSURE
We may share your data with:
• Consultants and team members within Shubh Aakar handling your project
• Payment processors (e.g., Razorpay, Stripe)
• Service providers (e.g., email delivery, analytics tools)
• Legal authorities, if required by law or to protect our rights
5. DATA SECURITY
We implement technical and organizational measures to protect your data. However, no digital transmission is ever 100% secure. You acknowledge this inherent risk by using our Platform.
6. YOUR RIGHTS AND CHOICES
You may request to:
• Access, edit, or delete your data
• Opt-out of marketing messages via email or WhatsApp
• Deactivate your client account permanently
• Restrict how we use your data, where legally applicable
For requests, email us at: privacy@shubhaakarenergy.com
7. INTERNATIONAL DATA USE
Our services may be accessed globally. By using our Platform, you agree that your data may be processed in India or abroad, depending on the services or tools involved.
8. THIRD-PARTY LINKS AND EMBEDS
Our Platform may link to external sites or display embedded tools (e.g., payment pages or YouTube videos). These are governed by their own privacy policies, and we are not responsible for their data practices.
9. WHATSAPP, EMAIL & COMMUNICATIONS
By providing your contact information, you consent to receive:
• Booking confirmations
• Consultation updates
• Energy tips, offers, and reminders
You can opt out anytime by replying “STOP” or contacting us directly.
10. CHILDREN’S PRIVACY
We do not knowingly collect data from minors under 16 without verifiable parental consent.
11. CONTACT INFORMATION
For any privacy-related questions or concerns, contact:
Shubh Aakar Energy Pvt. Ltd.
📧 privacy@shubhaakarenergy.com
🌐 www.shubhaakarenergy.com